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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caroline Lommer

March 25, 2026

5  out of  5
rating by Caroline Lommer
"The team was very friendly and efficient with help!"
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Nancy Streets

March 23, 2026

5  out of  5
rating by Nancy Streets
"Kyle and the team in this State Farm office are top notch for being helpful with claims, concerns, questions about coverage and are overall general information. I highly recommend State Farm."
We responded:
"Hi Nancy, thank you for being our customer and for taking the time to write this review! We pride ourselves on being attentive to customer needs, especially when you are navigating a claim. Thanks for choosing Kyle Elkins State Farm and we hope to see you in our Columbus, OH location soon! "
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Timika Perry

March 19, 2026

5  out of  5
rating by Timika Perry
"Anytime I call about anything I get what I want."
We responded:
"Thank you for choosing State Farm in Columbus, Ohio! We're happy to hear that every time you call, you get the help you need. Providing excellent customer service and personalized support is our top priority. If you ever have questions or need assistance with your insurance, we're here for you!"
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Teresa Curran

March 9, 2026

5  out of  5
rating by Teresa Curran
"Ryan is helpful, informative, answered all my questions, awesome customer service! Looking forward to leaving my old insurance company and now have switched to State Farm! And...Ryan blessed me with better auto coverage, with a better, lower rate! Awesome! God bless Ryan and State Farm!. Signed, Teresa Curran"
We responded:
"Hello Teresa, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
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Daphne Todd

March 6, 2026

5  out of  5
rating by Daphne Todd
"This is the ONLY Insurance I have EVER HAD! I’ve had this insurance since I had a car at 22yrs. old, I’m 67yrs old now. They have been very good to me. Never had a problem. Replace your car with a loaner while they repair yours, no problem. Very kind & understanding when you’re afraid or scared. Calmed me down more than once. A very good friend to have in a time of need. I would choose them again. I also have rental insurance too."
We responded:
"Daphne, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Kyle Elkins."
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Karen McDaniel

March 6, 2026

5  out of  5
rating by Karen McDaniel
"The office staff have been very fast at responding to any questions I have. When another car hit mine, they took care of it everything. I have peace of mind knowing they have my best interests as their own."
We responded:
"Hi Karen, We're delighted to hear about your experience! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! "
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Anne Marie Gregg

March 5, 2026

5  out of  5
rating by Anne Marie Gregg
"Great and friendly service!"
We responded:
"Hi Anne, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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cole holley

February 27, 2026

5  out of  5
rating by cole holley
"Great office that handled my auto, my home and my life insurance!"
We responded:
"Hello Cole, Thank you for the awesome feedback. We are glad that you have your auto insurance, home insurance and life insurance with my office and State Farm. Please let us know what we can do for you in the future!"
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Yan Hu

February 6, 2026

5  out of  5
rating by Yan Hu
"Great price and customer service."
We responded:
"Thank you for the 5 star review! Thank you for choosing to have your auto insurance with us in Columbus, OH! Reach out to our office on Snouffer Rd if you need anything! "
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James Monahan

February 5, 2026

5  out of  5
rating by James Monahan
"Staff is phenomenal always there to help and great people skills best experience I’ve ever had with any insurance group or agents they are the best"
We responded:
"James, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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Kathy Jimenez

February 4, 2026

5  out of  5
rating by Kathy Jimenez
"Excellent service. Very easy to reach. I bought a new car and getting everything set was very thorough and done well!"
We responded:
"Kathy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kyle Elkins’ Team!"
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Caelan Bibby

February 2, 2026

5  out of  5
rating by Caelan Bibby
"Have worked with them for several years. Was a huge discount from Geico. It went up slowly for 3-4 years, then I was just notified that my 6 month premium decreased over $200. Very pleased overall."
We responded:
"Hi Caelan, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to seeing you again soon."
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Evelyn Henry

January 28, 2026

5  out of  5
rating by Evelyn Henry
"Always there when I need him"
We responded:
"Hi Evelyn- thank you for the feeback! We WILL always be here when you need us!"
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Hannah Marek

January 22, 2026

5  out of  5
rating by Hannah Marek
"Ryan was so helpful in setting up my policy! 10/10 recommend!"
We responded:
"Hi Hannah- thank you for the 5-star review! We’re happy Ryan made setting up your policy easy and helpful. Your 10/10 recommendation means a lot to us!"
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Cathy Price

January 21, 2026

5  out of  5
rating by Cathy Price
"Just talked to Cole today, I live 3 1/2hrs away and they have always made it easy for us to call in and get things done. The entire staff are very knowledgeable and efficient. When it comes to insurance, customer service is a must and Kyle’s office does not disappoint."
We responded:
"Hi Cathy- thank you for your great review! Customer service is our priority and we can help you from anywhere in the state of Ohio! Thank you for trusting us with your insurance needs! "
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Jennifer A Mensah

January 16, 2026

5  out of  5
rating by Jennifer A Mensah
"Kyle has been my family agent for years. I love how him and his staff take care of our family."
We responded:
"Thank you for your loyalty! We’re proud that Kyle and his team have been taking care of your family’s insurance needs for years. We look forward to continuing to serve and protect your family!"
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Cari House

January 9, 2026

5  out of  5
rating by Cari House
"I appreciate how quick, efficient, and friendly they are!"
We responded:
"Hey Cari, We're delighted to hear about your experience! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Elizabeth Jobarteh

January 8, 2026

5  out of  5
rating by Elizabeth Jobarteh
"I like how they explain everything to the customer, and they were very nice with helping me with any questions that I had.."
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that our team took the time to clearly explain everything and provided friendly, patient assistance with all your questions. At Kyle Elkins State Farm, we prioritize excellent customer service, clear communication, and personalized support to ensure every customer feels confident and informed about their insurance options. Whether it’s auto insurance, home insurance, life insurance, or any other coverage, we’re here to help with knowledgeable guidance and a commitment to your satisfaction. Thank you for choosing us—we look forward to continuing to serve you with professionalism and care!"
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Suzanne Webb

January 8, 2026

5  out of  5
rating by Suzanne Webb
"I’ve always been very pleased with the service that I’ve received at Kyle‘s State Farm. In particular, I’ve spoken with Cole a handful of times and he always explains things very clearly. I wouldn’t hesitate to check them out if you’re looking for an insurance agent."
We responded:
"Hi Suzanne- Thank you for your kind words! We're glad Cole and the Kyle State Farm team have provided clear, helpful service. We appreciate your trust and recommendation—if you’re looking for reliable insurance support, we’re here to help!"
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Delvone Mcdoo

January 5, 2026

5  out of  5
rating by Delvone Mcdoo
"Thank you for getting me through the process."
We responded:
"Hi Delvone- of course, that is why we are here! "
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Noah Burris

December 31, 2025

5  out of  5
rating by Noah Burris
"The team at Kyle Elkins-State Farm is amazing! I have never had any problems and are always willing to help and answer any questions I have! Ryan McDaniel is my agent and is knowledgeable and honest. Would recommend them to anyone in Columbus!"
We responded:
"Thank you for your wonderful review! We’re glad Ryan and the Kyle Elkins-State Farm team have been helpful, knowledgeable, and honest in assisting you. Providing reliable support and answering your questions is our priority. We appreciate your recommendation to anyone in Columbus and look forward to continuing to serve you!"
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Paul

December 23, 2025

5  out of  5
rating by Paul
"The people there are always kind, patient and very knowledgeable. Add to that there is no way I'm getting lower rates, I got it made right here."
We responded:
"Thank you for your kind words! We’re proud to offer friendly, patient, and knowledgeable service to all our insurance customers. Finding the best insurance rates is our top priority, and we’re thrilled to hear you got the right coverage at the best price with us. Whether you need auto insurance, home insurance, or any other type of coverage, we’re here to help you save money and get the protection you deserve. Thank you for choosing Kyle Elkins State Farm in Columbus, OH. We appreciate you, Paul! "
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Shannon Langford

December 11, 2025

5  out of  5
rating by Shannon Langford
"Today I spoke with Cole, but I have had the pleasure of speaking with Kyle and -I believe- the rest of the team over the course of my transition from San Diego to an Ohio branch. I am always treated with professionalism and friendliness and they broke down everything I needed to do to transfer my plan to a different state. They explain plan details, answer all questions, and were even available for a silly request via text. I am very happy with the service I receive here and the plan is affordable, too."
We responded:
"Thank you so much for sharing your positive experience with our State Farm team! We're delighted to hear that Cole and the rest of our dedicated staff provided you with professional and friendly service throughout your transition from San Diego to Ohio. At State Farm, we strive to make insurance transfers and plan details easy to understand, and we're glad we could answer all your questions and accommodate your requests. Providing affordable and reliable insurance coverage is our priority, and we’re thrilled you’re happy with your plan. If you ever need assistance with your auto, home, or renters insurance, please don’t hesitate to reach out. We appreciate your trust in State Farm!"
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Tyler Zelinski

December 10, 2025

5  out of  5
rating by Tyler Zelinski
"Quick, but knowledgeable. Would highly recommend to anyone"
We responded:
"Thank you for your kind words and recommendation! We’re proud to provide quick and knowledgeable service to all our State Farm customers. Whether you need assistance with auto, home, renters, or life insurance, our team is here to help. We appreciate your trust and look forward to serving you again!"
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Caleb Neuberger

November 3, 2025

5  out of  5
rating by Caleb Neuberger
"Always easy to work with and provide great coverage."
We responded:
"Caleb- thank you for the review! We are happy to work with you anytime. Thank you for being a State Farm customer here in Columbus, OH. We look forward to serving you for years to come! "